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![Kappu Square Studs | 18kt Solid Gold](http://shoplune.com/cdn/shop/products/image_cc6bd2bf-3471-4058-ac4f-2c53cd2853a5_{width}x.jpg?v=1662459462)
![Kappu Square Studs | 18kt Solid Gold](http://shoplune.com/cdn/shop/products/ShopLune2789copy_7_33d709fa-b263-4f4e-9768-3f8b685f68ad_{width}x.jpg?v=1662459462)
![Kappu Square Studs | 18kt Solid Gold](http://shoplune.com/cdn/shop/products/720D9FFE-08A7-47A7-A2E1-E1D7593F3F59_3c660cc4-a038-44c6-9a74-86613379f47e_{width}x.jpg?v=1662459462)
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*** If you don’t find a ring in your size on our website. Fill up our custom form here.
Is there an international ring size chart?
Yes there are many online, like this one: http://www.ringsizes.co/sizingtool.pdf
There’s another ring sizing option here:
You can use this nifty site: findmyringsize.com.
NOTE*** Care instructions for COLLABORATION merch or anything other than jewellery will be mentioned in the product listing, under Details itself. This tab is only for our jewels 💎
While our jewellery is meant to be worn every day, but like most things in life it needs a little TLC along the way. Here are a few tips and tricks you must consider to keep your jewellery looking its sparkly best.
Jewellery Care
We produce our jewellery at the highest quality to ensure it will be kept and worn for years to come. Heck, we have even introduced Lune Fine so you can wear your pieces everyday but if you want an affordable alternative we offer you a range. Always remember that affordable jewellery or anything other than solid gold requires extra care that doesn’t cost that much 😉
Follow these 4 simple steps to keep your Gold plated sterling silver ( Gold vermeil ), sterling silver and gold plated brass ( Gold filled ) pieces looking their best year after year:
We are committed to producing top-in-industry quality jewellery with a superior plating thickness. However, if your pieces are exposed to the products above, some tarnishing may occur. It may also naturally occur from certain skin’s PH levels.
Know Our Metals & Gemstones
18kt gold plated sterling silver or gold vermeil | Our vermeil pieces are made from 925 sterling silver base, plated with a thick gold plating of 18kt micron gold plating. The vermeil plating is 5x thicker than ordinary gold plating and nickel free. Fully fabricated from precious metals to ensure long lasting wear and luster. To keep your piece looking its best, gently clean with a damp soft cotton cloth after every wear. Please do not use jewellery cleaner or polishing cloths or pads on vermeil pieces. Follow the care instructions above to ensure your jewellery shine lasts forever.
Sterling silver & fine silver | When worn regularly, silver usually retains its brightness. If kept on a dresser for long periods of time unworn, it can tarnish or “grey” (depending on the climate you live in). Exposure to products, salt water, or humidity can also affect this. You can easily rid your silver jewellery of tarnish with a simple polish and cloth. We recommend avoiding interactions with harsh chemicals, wearing your jewellery often to retain its natural silver brightness, and storing pieces in a jewellery box or airtight container when not being worn.
18kt gold plated brass | Our gold plated pieces are plated in a thicker plating than the industry standard over brass and finished off with a coating for anti-tarnish and extended wear. It is nickel free. Care should be taken when wearing or cleaning your plated jewellery as plating can wear off slightly overtime especially with heavy use. To keep your piece looking its best, gently clean with a damp soft cotton cloth after every wear. Please do not use jewellery cleaner or polishing cloths or pads on plated pieces. Follow care instructions above to ensure your jewellery shine lasts forever,
Replating service | If you find that your plating is wearing off quicker than you would like, we will be happy to replate your worn Shop Lune jewellery at a nominal fee. Please allow up to 2-3 weeks for the replating service. This service is only available within India. So contact us at orders@shoplune.com for any questions, including the cost of the plating for your jewellery with images of the jewellery and order number ( they are examined depending on size, extent of tarnish etc. and read about our repairs policy here. )
Please note * that jewellery with gemstones are hard to replate and may hurt the stone so replating services aren’t applicable for gemstone jewellery.
#LuneFine
18kt solid gold
Gold, the purest of metals, will typically not turn or change. It can be cleaned professionally or you can simply polish with a cloth for extra shine. Also, be gentle with all your Lune jewellery including #LuneFine as they are delicate and dainty :)
We recommend you wear our 18kt solid gold for everyday wear. It’s not as soft as 24kt solid gold nor is it as fragile as 14kt solid gold. It’s a perfect in-between.
We can customise any design on shoplune.com to 18kt solid gold. Fill out our custom form if you don’t see a design listed in our Lune Fine section.
Gemstones
Please note that certain stones are more delicate than others. Opals, Turquoise, Lapis Lazuli and Pearls need extra attention to keep them in their best condition. Turquoise, for example, should not be cleaned with a brush but a soft cloth or even your finger. Opals can easily crack or damage from extreme changes in temperature, and pearls should be stored flat and separate from other objects that may scratch their surface. A gentle wipe down of your stones after wear can also help to avoid any buildup of oils or other substances. Do not expose your Opals, Turquoise, and Pearls to alcohol and chemical based substances such as hand sanitizer and perfume. As with perfumes and hairspray, the alcohol in hand sanitizer can change the surface of your delicate stones. With exposure to these chemicals, the two noticeable differences being a loss of luster and a change in colour.
*** Fragile of them all are Opal stones. They are relatively delicate stones, which require some special care to keep them happy. Opals are fairly soft (they are a 5.5 - 6.5 on the Mohs hardness scale, while diamonds are a 10). They are also high in water content and porous, which causes them to be very sensitive to changes in climate, temperature, and humidity.
Hello from Goa!
Our online store is currently open and shipping regularly. With the health and safety of our team and community in mind, we are currently making jewellery as well as packing and shipping orders from our back office in Goa. While we are fulfilling orders as frequently as possible, please allow for the possibility of slightly delayed shipping time than our usual 2-3 business days. We are incredibly grateful for your patience and support as we continue to navigate this new reality and shift towards working remotely.
Should you have any questions concerning shipping time or item availability, please do not hesitate to reach out to orders@shoplune.com
xo Lune
I’ve placed an order online and need an update. Who do I call or email?
You can reach out directly to orders@shoplune.com. All of your orders are packed by hand from the studio, Monday-Saturday, 11 - 7 pm. That is the best time to contact us and expect a timely response :) We take upto 24 to 48 hours to respond, so patience is much appreciated.
For Domestic orders:
All Domestic orders are shipped via Blue Dart on the same day or the next day with delivery confirmation tracking and insurance.
For International orders:
Yes, we ship to every place the post office lets us! Although your order will be shipped in a timely manner (DHL or UPS estimate international delivery to take between 6 to 10 business days), we cannot guarantee how long it will actually take for your item to arrive due to customs. Customs can be unpredictable and may hold on to a package for as long as eight weeks. For such long delivery delays, please contact your local customs office. We are unable to contact customs’ authorities on customers’ behalf.
Duties and Taxes: Import duties and taxes are not included in purchase price or shipping rate. Customers are responsible for any customs and duty fees that may be incurred.
Do you cover for lost or stolen packages?
We do not refund for packages lost in transit.
We are unable to refund or replace stolen packages or un-retrieved packages that have been confirmed as delivered. Please ensure your delivery address is correct and secure.
We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be re-sent if and when they are received back at Shop Lune and will incur a reshipment fee.
EXCHANGES/REFUNDS/REPLACEMENTS
What is your refund/exchange policy?
Our store policy is NO refunds or returns, though we are happy to exchange items that you are unsatisfied with within 24 hours of receiving them for a different item, provided that the original piece is in its original condition and accompanied with a receipt. Purchases made on sale days are final sale and cannot be exchanged. Piercings such as Earrings and Nose pins cannot be exchanged for hygiene reasons.
In the event of an exchange ( includes sizing issues as well ), the customer is responsible for all shipping costs involved in the returning of the item. Original and additional shipping costs paid by the customer won't be refunded.
My jewellery is broken or damaged—can I get a replacement?
We will replace a damaged or broken piece up to 48 hours from the date you receive it, if the damage is on account of a manufacturing issue on our part.
What happens if my jewellery breaks?
Our jewellery is very delicate; it cannot be handled roughly like statement pieces. Just like glass can break, delicate jewellery will break too if not handled with care. For example; if we added a thicker chain to our starburst necklace, it wouldn't look as pretty as our current piece. There's a lot of design planning and visual consideration before we make a piece to maintain its delicate design aesthetic.
However, Shop Lune is happy to repair your item for you. Repairs start at Rs.500/- and will increase depending on the extent of the damage. For online orders, please provide photos of the issue so we can determine the best course of action. Please be ready to provide the receipt of your original purchase. Discontinued designs cannot be repaired especially if it was purchased from us 6 months ago or more.
CUSTOM ORDERS
All custom orders including custom sizes for rings are final sale and cannot be returned or exchanged. Deposits for custom work are non-refundable. For all custom orders, please fill out our contact form with as much information as possible. Our Customer Service Team will respond with a quote or more questions within 2-3 business days. You can also drop us an email at orders@shoplune.com.
What is your refund/exchange policy?
Our store policy is NO refunds or returns, though we are happy to exchange items that you are unsatisfied with within 24 hours of receiving them for a different item, provided that the original piece is in its original condition and accompanied with a receipt. Purchases made on sale days are final sale and cannot be exchanged. Piercings such Earrings and Nose pins cannot be exchanged for hygiene reasons.
In the event of an exchange ( includes sizing issues as well ), the customer is responsible for all shipping costs involved in the returning of the item. Original and additional shipping costs paid by the customer won't be refunded.
What happens if my jewellery breaks?
Our jewellery is very delicate; it cannot be handled roughly like statement pieces. Just like glass can break, delicate jewellery will break too if not handled with care. For example; if we added a thicker chain to our starburst necklace, it wouldn't look as pretty as our current piece. There's a lot of design planning and visual consideration before we make a piece to maintain its delicate design aesthetic.
However, Shop Lune is happy to repair your item for you. Repairs start at Rs.500/- and will increase depending on the extent of the damage. For online orders, please provide photos of the issue so we can determine the best course of action. Please be ready to provide the receipt of your original purchase. Discontinued designs cannot be repaired especially if it was purchased from us 6 months ago or more.